AUGUSTA (NEWS CENTER) -- Six weeks into sign-up for health insurance coverage under the Affordable Care Act ... and the Federal Government seems no closer to resolving computer glitches that have stalled the process.
State workers here in Maine can relate ... And may have some pivotal advice for the Feds. In 2010, when Maine tried to replace a faulty computer system for it's Mainecare - or Medicaid insurance - things went awry in a very expensive way.
In a months-long investigation, News Center discovered that as the effects of the Great Recession were still being felt full force ... the State's Medicaid system wasted more than 10-million of your tax dollars.
A state worker identified the problem, known as "ineligible" claims, before the new system went live. His report went unnoticed for months. The same worker filed another report on the same problem six months later. It took many more months for the glitch to be fixed.
The result was that the State of Maine paid out $10.6 million in claims on behalf of more than 7,000 Mainers who were not eligible for benefits.
News Center tracks how it happened, how it was fixed and what is being done to prevent other such problems.